联系方式

We are here to help with product questions, order updates, returns, and privacy requests.

Customer care

Email: support@dreamvelle.com

Typical response time: 1–2 business days, Monday through Friday, excluding U.S. holidays.

For order support

Please include your order number and the email address used at checkout. For damaged, defective, or incorrect items, attach clear photos of the product and shipping package so we can help more quickly.

Product use and safety

For questions about ingredients or how to use a product, please refer first to the directions and warnings on the packaging. Dreamvelle products are aromatic wellness products and are not medical treatments.

Privacy requests

To request access, correction, or deletion of personal information, use the subject line “Privacy Request” and email support@dreamvelle.com.